Large workforce has to be deployed across
toilets and more no of visits was required
by the attendants to spot check and to
identify if toilet cleaning was needed.
Since there was no alerting system the
identification of issues was done manually
by spot checks
Integrate real time data from IoT sensors
and workforce system to identify alerts sent
from the sensor to check if the Quality of
service levels achieved. And assign cleaners
to take necessary action and keep the
customer at satisfaction levels.
User feedback was not recorded and hence
their complaints were neither recorded nor
addressed, and unable to understand the
user experience to take necessary actions
and cleaning methodologies to adopt.
Smart clean solution provides an approach
to toilet cleaning, with real-time monitoring
of toilet facilities via an array of sensors
installed around the toilet. The sensors
monitor everything from air quality,
wetness levels, dispensers & footfall and
also collect useful customer feedback.
The system uses intelligent algorithms
to evaluate and rate toilet cleanliness
and alerts cleaners for any issues arise to
resolve quickly and efficiently.
The attendants are transforming from
schedule based cleaning to on-demand
cleaning this helps to improve the efficiency
of the department.The attendants are now
only required to visit the washrooms only if
there is an alert raised for cleaning.